Frequently
Asked
Questions
Getting Started
How do I schedule my first order?
You can schedule your first order using our pickup and delivery service on our website (www.garmentcareltd.com), or on our mobile app (available on iOS or Android). Feel free to walk into any of our stores as we would gladly serve you. Lastly, you can also call or mail us at +234 915 421 9944 and customercare@garmentcareltd.com respectively.
What sort of service do you provide?
Garment Care is a one‑stop shop for all your laundry and dry‑cleaning needs, offering professional garment care along with convenient pickup and delivery. In addition to regular laundry and dry cleaning, we also provide expert leatherworks for cleaning and restoring leather items, reliable repairs and alterations for perfect fits, and thorough carpet and upholstery cleaning to refresh your home, all delivered with the same commitment to quality and convenience.
What assurances do I have that my Garments will be returned in a good condition?
We operate standardised, time-tested processes, deploying some of the best machinery and equipment in the industry. With over 26 years of experience, our operators and technicians are well-trained and knowledgeable in interpreting manufacturer care labels. This ensures that the best cleaning methods are applied as your garment is processed, thus preserving the colour and texture of your fabric.
Our Services
Do you clean carpets and upholstery?
Yes, we provide professional cleaning services for carpets and upholstery including leather, delivering them fresh, clean, and well maintained.
What if I want to offer Garment Care as a perk in my Company?
We are always excited when our customers want to share Garment Care with their colleagues and employees. If you are interested in exploring how we might be able to work together, please email us at customercare@garmentcareltd.com and we’ll take care of you.
Do you handle leather items?
Absolutely. We provide expert leatherworks, including cleaning, restoration, and maintenance for leather jackets, bags, shoes, and accessories.
Can you help with repairs or alterations?
From a missing button to a masterpiece fit, we’ve got you covered.
Do you offer pickup and delivery?
Yes. We provide fast, reliable pickup and delivery services. Also, if you would like to reschedule your appointment, please contact the customer relations team on +234 915 421 9944 or email customercare@garmentcareltd.com with your new preferred date and time and we’ll be there to serve you.
How We Work
Some of my garments are delicate and require special care, how do I pass this information across?
We are experienced professionals in the dry cleaning and laundry business and we know the best method of cleaning even the most delicate fabric. However for your own personal reassurance you can drop a note with instructions in your laundry bag for pick-up or speak with any of our customer relations officers using this phone number: +234 915 421 9944.
Do you offer Express Services?
Yes we do. Schedule your booking either in person, through a call to our customer relation officers, by email, through our website or mobile app.
Is there a minimum/maximum order size?
There is no minimum or maximum order size.
What is the best way for me to tell my friends about Garment Care?
We are thrilled that you have enjoyed your experience with us enough to share the love with your friends. Kindly share our website www.garmentcareltd.com with your loved ones, as it contains all necessary information, including but not limited to our addresses, emails, social media platforms, phone numbers etc.
